Nothing To Fear From Executive Blogging
Monday, July 25th, 2005 at 2:17 pm | Business Blogging, NewsI’ve been having this ongoing dialogue with a good friend of mine who works for a premier marketing firm. He’s said that his organization is “talking with their customers about blogging.”
From what I can tell nothing other than talk though is really happening. With so many people talking about blogging these days, why are so many firms so slow to move on them? Just this week Bob Lutz, a Senior VP of Global Product Development at GM, wrote an article for InformationWeek. Bob talked about all of the advantages of using a CEO-style blog.
To blog or not to blog? For a lot of senior executives these days, that is the question. The answer, simply enough, is to blog. No better opportunity exists to engage in an open dialogue and exchange of ideas with customers and potential customers.
Since January, I’ve been participating, along with other members of General Motors’ senior management, in the GM Fastlane blog (fastlane.gmblogs.com). We’ve found the blog to be a hugely effective communications tool and a terrific way to conduct a grassroots, largely unfiltered conversation with GM fans and nonfans alike.
Much of the problem really steams for corporations not understanding what a blog is, what it’s capable of and why it’s worth the investment. Fear [of the unknown] is one of the two great motivators, so I can completely sympathize with these business leaders.
In an effort to help alleviate these fears Nebo Group has worked to create a tool set that allows us to identify the types of blogs that would be successful, the groups of people who would be the most successful bloggers and the gaps that exist within your business strategy that a blog would do more harm than good (the landmines to avoid). This repeatable and scalable process is ROI focused so the fear of ROI is satisfied as well.
So rather than talk about how a blog may be successful, take a Blog Readiness Assessment and see exactly where a blog will be successful, who it would be successful for and the style in which to write it.
Lutz concluded his thoughts by saying:
To me, the blog is a way for GM to be culturally relevant. It allows us to be on the leading edge of new technology while getting our strong views out there about our cars and trucks. So far, response has been outstanding, with more than 5,000 visits and 13,000 page views a day.
To any senior executive on the fence about starting a corporate blog, I have a word of advice: Jump.
If you’re considering a blog for your organization, you can work with Nebo Group to create a successful blogging strategy that enhances your overall business strategy and avoid cultural noise and move to cultural relevance - holistic ROI.
Learn more about Nebo Group’s blogging solutions.
July 25th, 2005 at 4:32 pm
Would you insist that these blogs be a two way street providing an opportunity for others to participate? A blog that is closed to comments or trackbacks is just a NewsLetter in another name. May be you can help the Executives avoid simple mistakes like posting a link to an unrelated Ad
July 26th, 2005 at 10:28 am
I wouldn’t necessarily insist that these blogs be a two-way street for everyone to participate. You may only let registered users participate - meaning a company could close registration and create ID’s for their employees who could be the only participaters, leaving the outside the ability to only watch.
This is a great question that a Blog Readiness Assessment will answer. Because the point you’re making is a good one - why blog if you don’t want to communicate? If you just want to send information, then use email. A blog is a vehicle a company would use to engage dialogue and the question then becomes:
These are all very valuable questions Executives must consider before slapping a blog on the net. The Blog Readiness Assessment goes one step further and drives home the point of your second question. Unrelated information has no business on your blog. Blogs must stay on message or they become cultural noise and that is why we deploy a measurement tool after implementation to help companies identify how they are doing on an ongoing basis.
Blogs are nothing more than a tool to help an organization close the gaps that exist within their operating model. If we try and use them for something greater than that, it’s going to bite us in the end. Nebo uses the Blog Readiness Assessment as a vehicle to help determine the best application for the tool.
August 4th, 2005 at 9:21 am
Nothing To Fear From Executive Blogging
I’ve been having this ongoing dialogue with a good friend of mine who works for a premier marketing firm. He’s said that his organization is “talking with their customers about blogging.”
From what I can tell nothing other than talk though is …